Our New Customer Service Administrator
At Anglian Lifts, we’re delighted to announce a new addition to our growing team — Tom Dolby, who has joined us as a Customer Service Administrator within our Customer Services Department.
Tom brings with him a wealth of experience and a strong professional background, having previously worked in mortgage and property finance, underwriting, and sales. His diverse expertise across these customer-focused and compliance-driven sectors has equipped him with a deep understanding of delivering outstanding service, maintaining precision under pressure, and managing complex client needs with efficiency and care.
With a proven track record of building strong client relationships and ensuring every interaction is handled with professionalism, Tom’s approach aligns perfectly with our core values at Anglian Lifts — trust, quality, and exceptional customer experience. His keen eye for detail and ability to communicate clearly and empathetically make him a valuable asset to both our team and our customers.
As our business continues to expand and evolve, the Customer Services Team remains at the heart of our operations, ensuring every client receives the highest level of support throughout their journey — from initial enquiry to installation and ongoing aftercare. Tom’s addition to the team strengthens our commitment to maintaining these high standards and delivering a seamless experience for all our clients.
Tom shared his enthusiasm about joining the company:
“I’m really excited to be part of Anglian Lifts. The company’s reputation for quality, innovation, and customer care really stood out to me. I’m looking forward to working alongside a great team and contributing to the continued success of the business.”
We’re thrilled to have Tom on board and confident that his professional background, dedication, and enthusiasm will make a great impact on our customer service operations.
Welcome to the team, Tom — we look forward to achieving great things together!
